Shipping Policy
THE CORAL COMPANY LIVESTOCK SHIPPING
Every parcel we ship from The Coral Company will arrive PRE 1pm Royal Mail special delivery or DX Next day service. We provide the best possible experience for our valued customers. 40 Hour heat packs are also issued in every box to ensure your corals stay warm through the evening temperatures.
Shipping Policy - the basics
Each parcel sent by us will be fully covered meaning you have no DOA risk. If ever there is an issue with a coral you have received, please notify us straight away and take pictures to provide evidence of the situation. On the off chance there is any issues, we will fully refund/ replace any coral that does not survive shipping. PLEASE ensure that you will be free on your chosen day for any delays / later slot times. If you miss your delivery on your selected day, we will not cover any losses.
Cost
No matter how much you need delivering, we will only charge a flat rate of £15 per order. This is purely to cover the cost of a single box to be sent.. Even if it takes two boxes, we will still only charge for the one.
This fee is totally non profit, it is to sole cover the charge of delivery. Any additional costs, we will cover ourselves.
Shipping days
We can ship boxes Monday - Friday. This means that you will receive your parcel Tuesday - Saturday.. Please let us know when you would like to receive the box on any of these days.