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Privacy Policy

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This Privacy Policy explains how The Coral Company ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit or use our website and mobile app, and when you purchase products or communicate with us.

By using our services, you agree to the terms of this Privacy Policy.

 

1. Who We Are

The Coral Company provides live saltwater corals, invertebrates, and aquarium dry goods through our UK-based website and mobile app.

 

2. What Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Order details and purchase history

  • Account login information (if you create an account)

  • Communications you send us (via email, social media, or messaging apps)

We do not knowingly collect information from individuals under the age of 18.

 

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Create and manage your account

  • Communicate with you about your orders or inquiries

  • Respond to customer support requests

  • Improve our products and services

  • Comply with legal obligations

 

4. Cookies and Tracking Technologies

We do not directly use cookies or tracking tools. However, our website may be hosted by Wix, which may use cookies to support site functionality. Please refer to their privacy policy for more information.

 

5. Sharing Your Information

We may share your personal information with third parties for the following reasons:

  • Payment processors (to securely handle transactions)

  • Shipping providers (to deliver your order)

  • Email or communication tools (for order updates or support)

  • Analytics providers (to understand how our site is used)

We do not sell your personal information.

 

6. Where Your Data Is Stored

We are located in the United Kingdom, and your data is stored and processed in the UK or within secure, GDPR-compliant third-party systems.

 

7. Your Rights

As a UK resident, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

 

8. How to Contact Us

You can reach us at any time with questions or privacy concerns via:

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

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